Shipping Policy

**Shipping Policy**

At Accurate Optimism, we share your excitement for the arrival of your orders. We are committed to delivering our products to you promptly and offer **PAN India shipping** for all purchases made on our website, [www.accurateoptimism.com](www.accurateoptimism.com).

**Shipping Details:**
- **Single Address Delivery:** Each order is shipped to the address specified at the time of payment. If you need to ship products to multiple addresses, please place separate orders for each location.
- **Dispatch Time:** We strive to dispatch each item within 3 working days from the order date. However, during festivals, sales, or unforeseen events, dispatch may take up to 5 working days or more.
- **Order Processing:** Orders are processed from Monday to Saturday. Orders placed on Sunday will be processed on the following business day.
- **Courier Partners:** We partner with reputable couriers to ensure your order is delivered quickly and securely.
- **Multiple Shipments:** While we aim to ship all items in your order together, this may not always be possible due to product characteristics or availability.
- **Invoice:** All orders are shipped with an invoice from Accurate Optimism. If you do not receive an invoice, please contact us at [[email protected]](mailto:[email protected]) to submit a ticket.

**Delivery Time:**
- Please allow 7 to 10 business days for delivery.
- After dispatch, you will receive a shipping confirmation with a tracking ID, which can be used to check the delivery status of your order on our website.

**Payment Methods:**
- We offer Cash on Delivery (COD) and prepaid options. However, COD is not available for all pin codes. You can check COD availability for your address during checkout on our website.

**Damaged Orders:**
- If your order arrives damaged, please contact Accurate Optimism Customer Service immediately with your order ID and images of the product at [[email protected]](mailto:[email protected]). We will promptly dispatch a replacement or initiate a refund.

**Refunds and Replacements:**
- Requests for refunds or replacements must be made within 1 day of receipt of your order and are subject to the following conditions:
  1. Wrong product received.
  2. Damaged product received.
- We will arrange for a reverse pickup. The refund or replacement will be processed upon receipt and verification of the complete product, including packaging and accessories. Any missing or damaged items (excluding those reported by you) will be deducted from the advance payment, and the remaining amount will be refunded. For replacements, the cost of any missing items must be paid in advance before the replacement product is shipped.

**Please Note:** Refunds or replacements will not be provided for defect-free products based on subjective criteria such as look & feel or minor variations in color or sound quality.

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I hope this revised policy is clearer and more structured for your customers. If you have any more requests or need further assistance, feel free to ask!